Twitter is wading into waters that many employers continue to avoid – the problem of abuse and harassment on its platform.
Twitter’s vice-president of engineering, Ed Ho, stated in a blog post Tuesday that Twitter’s primary focus in the weeks ahead will be “making Twitter a safer place.”
Specifically, Twitter plans to:
- Identify people who have been permanently suspended and stop them from creating new accounts.
- Establish a “safe search” protocol that removes Tweets that contain potentially sensitive content and Tweets from blocked and muted accounts.
- Collapse potentially abusive or low-quality tweets so the most relevant conversations are brought forward. Users will still have the option to see the “less relevant” Tweets.
If Twitter can address the problem of abusive conduct on its massive international social media platform, shouldn’t employers address the problem in their workplaces?
Twitter already has expanded its Mute tool, which lets people block keywords, phrases and conversations they do not want to see. Last year, Twitter updated its block button so users could avoid tweets from blocked users altogether.
“We stand for freedom of expression and people being able to see all sides of any topic. That’s put in jeopardy when abuse and harassment stifle and silence those voices.We won’t tolerate it, and we’re launching new efforts to stop it,” writes Ho.