Amazon has come full-circle. Not only is Amazon a harsh and stingy place for low-paid hourly warehouse workers, it is also a Darwinian nightmare for white-collar workers.
The New York Times recently outlined Amazon’s assault on the respect and dignity of its white-collar workers, who are encouraged to inform on each other and are pushed out if their performance flags due to a family tragedy or health crisis (i.e. miscarriage, cancer).
Bezos on Monday issued a statement expressing shock about the Times expose, stating he won’t tolerate these “shockingly callous management practices.” He encouraged workers who are victims of this kind of treatment to contact him personally. “The article doesn’t describe the Amazon I know or the caring Amazonians I work with every day.” Jeff Bezos
However, Amazon has a history of poorly treating its low-paid hourly workers at Amazon “wish-fulfillment” centers in Nevada. These workers are subject to relentless schedules for unpacking and repackaging of goods, constant electronic surveillance, and a system of demerits designed to weed out”weak” performers. They also are forced each workday to donate a half-hour of their personal time to Amazon.
Amazon pays a company called Integrity Staffing Solutions to operate two warehouses in Nevada that serve as storage and order-filling facilities. Integrity has an anti-theft screening procedure that requires workers to wait in line at the end of their shifts, empty their pockets, and walk through metal detectors. However, Integrity refuses to pay workers for the time it takes to complete this mandatory screening process.
After two hourly workers filed a lawsuit, the U.S. Court of Appeals for the Ninth Circuit in San Francisco ordered Integrity to pay the warehouse workers overtime because the time spent for anti-theft screening was a job requirement that benefited only the company.
Integrity took the case all the way to the U.S. Supreme Court, which last year reversed the 9th Circuit court and ruled the screenings were “noncompensable postliminary activities.” In other words, the nation’s highest court said the workers weren’t entitled to be paid for the time it took to undergo the mandatory screenings because it wasn’t technically “work.”
All of this is a legal shell game; Amazon dictates the slim profit/loss ratio that determines the working conditions and pay for warehouse workers.
Amazon’s market valuation is $250 billion and Bezos’ net worth is estimated at $47.7 billion, making him the 15th richest billionaire in the United States.
In his statement to Amazon workers on Monday, Bezos said Amazon is not a “soulless dystopian workplace where no fun is had and no laughter heard … Hopefully, you’re having fun working with a bunch of brilliant teammates, helping invent the future, and laughing along the way.”Does Bezos really think that Amazon warehouse workers who are forced to donate a half-hour of their workday to Amazon for anti-theft screening are “laughing along the way”? One can’t help but think that if Bezos really cared about his workforce, he would not cheat already under-paid workers who labor in his warehouses out of a few bucks for time they are forced to spend at work.
If all of this isn’t pathetic enough … Forbes published an article on Monday by Oliver Pursche stating that investors shouldn’t worry about the Times’ depiction of Amazon’s brutal working conditions for white-collar employees, including long hours, infrequent vacations, and a data-based evaluation system some describe as unfair. He contends these conditions technically are not illegal, and the “reasoning behind the company’s corporate culture should be taken as a positive for investors. Amazon’s practices increase efficiency–a plus for a company that reinvests so much that its profits are, at best, razor-thin–and encourage innovation.”